Who We Are
Who is Patientco?
We are a passionate team of long-time healthcare and technology professionals, joined together with one goal: To positively change the patient financial experience in healthcare.
What Is Patientco’s Mission?
Patients and health systems deserve better than the status quo. We build easy-to-use technology that ensures health systems maximize patient payments.
Culture
We love working at Patientco but sometimes it’s hard to describe what it’s really like… so we made a video! As you can see, we work hard and play hard and that makes for an awesome place to come to work every day.
Core Values
Be Driven to Win
Go “above and beyond” to support our team, delight customers, and win over prospects.
Openly Trust One Another
Mutual respect, candor, and healthy debate are the path towards building a team that excels.
Embrace Responsibility
Being a leader means exercising good judgment and owning outcomes – indeed, it’s the difference between winning and losing.
Improve Each and Every Day
If you’re not getting better, you’re falling behind. Results, impact, and attitude matter most.
Focus on Compliance
Our steadfast commitment to protect customer and patient data leads to a “Culture of Compliance.”
Make it Memorable
A bit of spontaneous fun and adventure keeps everyone fresh.
Give Back
Strive to give more in life than you have received. Making the world a better place is what we do.
We Really Do Believe There’s A Better Way
We’re changing healthcare, which sometimes requires an arsenal and some rations…. ample reason for our never-ending supply of snacks and the occasional Nerf gun crossfire. Our team loves the challenge, and every single person plays an integral part of what we’re building everyday- with over a million patients already depending on us for a positive payment experience, you can see why we’re growing fast and looking for killer additions to our crew. We may not be fluent in ICD-10 codes yet, but if you’re into anything you see here we’re already speaking the same language.
Taking Care Of Business
Yes, our office is in Hotlanta. You’ll find us in Buckhead – we love being surrounded by tech-savvy innovators and the best minds of Atlanta venture capitalists and entrepreneurs. Even these guys need a break sometimes, which is when we’re really really happy to have our choice of restaurant, bar, club, museum, sports game, MARTA station, festival, brewery, rave, barbecue, concert (I think you’ve got the idea)….all at our fingertips.
In All Seriousness…
We know everyone has important matters to handle. That’s why we offer 401k options and take care of your health, dental, vision, and short/long-term disability coverage — as well as offering a life insurance policy and free parking. If there’s one thing no one likes to pay for, its PARKING. So don’t worry, we’ve got you covered.
…But Not That Serious
Working hard is a lot easier when you’re happy at work. Our team always gets the job done, which is why we’re okay with everyone doing their own thing- when you need a break, take one. We don’t track vacation and remote days are totally cool with us. Autonomy and innovation are hard work, we understand that, which is why a casual dress code is encouraged. You don’t code better in a tie (although you might in toe shoes).
Free Food Fridays!
Every Friday, we gather around like the big family that we are and eat lunch together. Lunch is generally a catered event with delicious fare that varies widely week to week. This is a great time to catch up with friends from the other departments, get to know newer team members, and share stories and successes from the past week. This has become a favorite tradition here at Patientco.
Top 10 Reasons To Work At Patientco
We're Flexible.
Sometimes you need to work remotely while waiting for your cable to be installed, or have to take a half-day while your car gets fixed. We don’t track time off or vacation – take what you need to get the job done.
We Feed You.
Whether we’re talking Friday lunch, excessive amounts of trail mix, or chilled Nutty Bars, everyone loves free food. Feast on us.
We Keep It Interactive.
We pride ourselves on visibility. Company financials and goals are shared with everyone, and there’s no red tape or corner offices to keep anyone’s ideas from being heard.
We're In Atlanta.
Our office is located in Buckhead Atlanta, which means you can enjoy the festivities of a big city and a constant stream of events, sports, and shows — or you can take it slow and spend some time outdoors at Piedmont Park or Stone Mountain.
We're Us.
Being a part of a collaborative team that gets the job done and protects each other while walking through a haunted house? Golden.
We Don't Take Ourselves Too Seriously.
Sometimes, you just have to shoot your CEO with a Nerf dart or start a random office dance break.
Sometimes you need to work remotely while waiting for your cable to be installed, or have to take a half-day while your car gets fixed. We don’t track time off or vacation – take what you need to get the job done.
We Hear You.
We meet often, and the floor is always open for ideas and suggestions. You’ll have a voice and you’ll have a chance to see your ideas put into action.
We Recognize You.
Everyone plays an integral part of what we’re building. All the work you do contributes directly towards the growth and development of Patientco – and doesn’t go unnoticed.
We're Not Micromanagers.
We pride ourselves on getting the job done with a high amount of autonomy. If you want to get your job done without someone watching you every second, this is the place for you.
We Care.
We care about our work, we care about each other, and we care about the positive impact we’re making in healthcare.
Life at Patientco
Make it memorable.
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I love working at Patientco because every day brings a new challenge. I can honestly say I’ve never been bored — there’s never a dull moment around here! / Elise / Customer Experience
Jump on in — the water’s great!
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I like working at Patientco because my talent is respected. / Jennifer / Office Manager
What’s the Football?
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Give Back
Openly Trust One Another | Mutual respect, candor, and healthy debate are the path towards building a team that excels.
Life at a start-up:. It’s messy. But as long as you go about what you’re doing with a great attitude and passion for what you do, you’ll do great. / Jimmy / Sales
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Co-Founders
Location
Patientco is conveniently located in the heart of Buckhead, Atlanta-
walkable to restaurants, shopping, MARTA, and more!
We are located in the Terminus 200 building (along with Kids II, Amazon Web Services, and NorthHighland). The entrance to the building is next to Art of Cosmetic Dentistry and Jack’s Deli.