Careers

How We Work

At Patientco, we provide a competitive salary and benefits package, along with all of the tools, perks, and benefits you need to stay happy, healthy, and balanced.

Join our team today!

At Patientco, we are building the future of healthcare payments. Our technology is helping create a better payment experience for patients and in turn, providing incredible value to healthcare providers across the U.S.  Whether you are customer facing or working diligently behind the scenes, everyone at Patientco plays a vital role in improving the healthcare experience of millions of people. It’s a big job, but we wouldn’t have it any other way!

Full Time
Atlanta Metropolitan Area

As the Customer Success Manager, you will be working across the organization (Sales, Support, Product, Engineering, Implementation, etc.) to ensure that Patientco is building strong relationships that persist through (and lengthen) the life cycle of our customers.  Here, CSMs are the customer-champions who make sure the hospital systems who use our technology are realizing the full expected value from their partnership with Patientco.

Do you have a passion for making your customers successful through training, sharing best practices, and reporting on product adoption? Do you love data and enjoy keen trend analysis? Are you a creative problem solver and love empowering customers to solve problems using technology?  

If so, read on!

Full Time
Atlanta Metropolitan Area
Customer Experience

As the Financial Operations Associate you will be an integral part of the Operations team working directly with the Customer Support, Finance & Accounting, and Customer Success teams, as well as customers directly, to ensure high-quality processing related to the various forms of Patientco payment transactions.  In this role, you will be accountable for lockbox processing support, chargebacks, and researching transaction holds. 

Do you have a gift for being highly detail oriented? Do you possess a passion for accuracy as well as a passion for identifying trends and solving problems?  If so, read on!

This is a fully remote position and we are specifically looking for people in the mountain and pacific time zones to help us manage case loads related to customers in the Western half of the country.

Full Time
Remote
Finance and Operations

As the Implementation Consultant you will be working within the Customer Onboarding team as well as with Sales, Product & Engineering, Customer Success, and Operations to manage new implementations and ensure customer satisfaction.  New solution deployment is a big undertaking and as the IC, you’ll lead the product adoption by analyzing and identifying unique customer needs, making solution recommendations, and configuring the product and unique workflow design for your customer.  We look for people who care deeply about customer experience, clear communication, creative problem solving and making progress together with their team of internal and external stakeholders.


Full Time
Atlanta, GA
Customer Experience

As the Senior Counsel reporting to the VP, General Counsel, you will advance Patientco's mission through serving its transactional and legal needs. You will do this by being heavily involved in client, channel partner, and vendor contracting and by providing legal advice and guidance to internal clients at Patientco. This involves providing all aspects of contract support and independently managing legal support for deals, including drafting, negotiation, advice and review.

Patientco is making major waves in the healthcare payments industry and you will make sure that our business expands while maintaining legal compliance. If that sounds exciting to you, read on!

Full Time
Atlanta, GA
Finance and Operations

At Patientco, we are building the future of healthcare payments. Our technology is helping create a better payment experience for patients and in turn, providing incredible value to healthcare providers across the U.S.  Whether you are customer facing or working diligently behind the scenes, everyone at Patientco plays a vital role in improving the healthcare experience of millions of people. It’s a big job, but we wouldn’t have it any other way!

As a Software Engineer at Patientco, you should care deeply about how your software is experienced. This means considering how both healthcare patients and providers use your products and how your peers will interact with your code.

Your experience should include having built and -- equally important -- maintained widely-used software. You should have a knack for making tools powerful without compromising their ease of use.

You should enjoy variety (and we aren't just referring to the food and drinks we keep stocked in our kitchen), as you should expect to move up and down the software stack. You will be writing the code that powers our payments engine, digging deep into the back-end to write and tune SQL and dabbling in the client-side JavaScript, HTML and CSS of our web app.

Our Application
Patientco is a web-based healthcare payments platform built primarily with object-oriented PHP, Golang and JavaScript (including multiple frameworks) - our team members have backgrounds in PHP, Java, .Net and Ruby.
We move quickly, deploying code many times a week, but we also spend time carefully thinking through the edge cases of our products.

Full Time
Atlanta Metropolitan Area
Engineering

As the Technical Business Analyst you will support our Implementations team and be responsible for translating external and internal client requirements into technical specifications for our engineering team. You will test and validate the technical specifications, and you will review client business processes to determine how to best configure the Patientco System into our clients' business that minimizes workflow changes and/or improves client workflows. You will work with teams across the business from Sales, Account Management, Development, Product and Customer Operations.  

Want to resolve technical issues?  Do you enjoy managing the requirements gathering for large scale implementations?  Will you love creating required documentation for a variety of stakeholders?  Do you have a passion for the smooth running of implementation projects?  See full description!

Full Time
Atlanta, GA
Customer Experience

As the Technical Product Manager you will work as part of the Product and Engineering organization to build and roll out new products with a focus on internal capabilities to integrate with enterprise healthcare organizations. You will be our in-house expert on what goes on "under the hood" to support our integrations and allow us to implement at scale. For this role, you should have a passion for building products and foundational technical capabilities to improve the healthcare patient payments experience.

Do you have a love for architecting solutions to allow systems to talk to each other? Are you passionate about improving healthcare experiences for patients? Are you a problem solver who loves working with all kinds of data and standards?

See full description!

Full Time
Atlanta, GA
Product Management

Here are just a few of the perks of working at Patientco

Health Benefits

All that important stuff: Health, Dental, Vision, Life, Disability...even telemedicine! As a single employee -- your premiums are covered 100% -- and we cover a very generous portion of family plans. Stay healthy, stay happy.

No Vacation Tracking

Need a break? Take one! We believe there is should be a good balance between work and life. Every team member is required to take one consecutive week off per year.

Retirement

We offer a robust 401(k) plan,
including a match.

Casual Dress Code

Jeans and a hoodie? Sure! We think that you should comfortable when you work. Life’s too short to be uncomfortable.

Free Food and Drinks

We have catered lunches every Friday as a team, and there is an endless supply of tasty snacks and drinks to keep you fueled up while you work. Special treats have been known to show up from time to time too!

Fun Events

You know what they say about the the team that plays together. Happy hours, Braves games, whitewater rafting trips, haunted houses, holiday parties, and more! We enjoy being together and it makes us stronger as a team.

Environment

Open office? Check. High energy? Check. Chance to contribute in a BIG way? Check. There are many advantages to working in a small, growing environment. You will not find this type of creativity, energy, and passion anywhere else. You just have to see it for yourself.